Privacy Policy

Effective Date: 10 August 2026

At Angelina Tricho Cosmo Dermo & Holistic Clinic, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, book an appointment, or use our clinic services.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Personal Information: Name, phone number, email address, and other contact details.
• Appointment Information: Preferred appointment date, treatment/service selected, and related booking details.
• Treatment-Related Information: Information you voluntarily provide regarding your skin, hair, cosmetic, or wellness concerns when required for consultation or treatment.
• Communication Information: Details shared through enquiry forms, emails, phone calls, WhatsApp, or other communication channels.
• Technical Information: IP address, browser type, device information, pages visited, and general website usage information through cookies or similar technologies.

2. How We Use Your Information

We may use your information to:

• Respond to your enquiries and requests.
• Schedule and manage appointments.
• Provide consultations and clinic services.
• Understand your treatment requirements and provide appropriate assistance.
• Send appointment confirmations, reminders, and service-related communications.
• Improve our website, services, and customer experience.
• Respond to feedback or complaints.
• Maintain appropriate business, administrative, and legal records.
• Comply with applicable legal and regulatory requirements.

We will not use your personal information for unrelated purposes without appropriate consent where required.

3. Treatment and Personal Information

Information relating to your skin, hair, cosmetic, or wellness concerns may be collected when you voluntarily provide it during an enquiry, consultation, or treatment.

Such information is used primarily to understand your requirements, maintain relevant clinic records, and provide appropriate services. We take reasonable measures to keep such information confidential and protected from unauthorized access.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and enhance your browsing experience.

You can adjust your browser settings to disable or manage cookies. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared only when reasonably necessary, including with:

• Service providers supporting our website, hosting, communication, appointment, or technical systems.
• Professional or administrative personnel where required to provide our services.
• Government authorities, regulators, or law-enforcement agencies where legally required.
• Other parties where disclosure is necessary to protect our legal rights, safety, or business interests.

Where appropriate, we expect third-party service providers to handle information securely and only for the purposes for which it is provided.

6. Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining clinic records, resolving disputes, fulfilling legal obligations, and protecting our legitimate business interests.

The retention period may vary depending on the type and purpose of the information.

8. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally permitted.
• Withdraw consent for certain uses of your information.
• Ask questions about how your information is being handled.
• Request information regarding the processing of your personal data.

To exercise any applicable rights, you may contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Children’s Privacy

Our website and services are not intentionally designed to collect personal information from children without appropriate involvement or consent from a parent or legal guardian where required by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Effective Date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Angelina Tricho Cosmo Dermo & Holistic Clinic

Phone: +91 9076155557
Email: angelinadcthclinic@gmail.com

Address:
Shop No D6/79, Ashirvad CHS,
Mhada, Andheri West, Near Janki Devi School Gate No. 1,
Mumbai, Maharashtra 400061